Orders placed before 14:00 (weekdays) will ship the same day. Orders placed after this time will usually ship the next working day. However, we continue picking orders right up until our couriers collect - we’ll always do our best to ship your order as quickly as possible.
Our shipping options:
-
Store Collection - Free
Collect from G41 1AF (usually ready in 1 hour during business hours) -
Standard - £4.99
Delivery in 2–4 working days -
Express - £6.99
Tracked service, usually next working day (not guaranteed) -
Large Item Surcharge - £14.99
Applies to bulky products (e.g. fabric rolls, umbrellas, backdrops). If your order contains both regular and oversized items, this will be added as a separate charge.
Delivery Notes
While our couriers are generally reliable, next-day delivery is not guaranteed.
Deliveries do not usually arrive on weekends or public holidays. For example, if you order on a Friday, your parcel will typically arrive on Monday.
We do not ship on weekends or public/national holidays.
A working day is any day other than a Saturday, Sunday, or UK public holiday
(Royal Mail may in some areas deliver on weekends).
Delivery Attempts & Signatures
Deliveries that require a signature, or are too large for a letterbox, will need someone present at the delivery address.
Couriers will make a maximum of two delivery attempts.
Safe Spaces: If you instruct a courier to leave your parcel in a safe space, you accept responsibility for the delivery. We cannot reimburse lost or stolen parcels left this way. If you'd like to request a safe place, please contact us when ordering and provide the location. Some carriers require this info before dispatch.
Delayed Deliveries: As much as our carriers do their best to get your order to you as quickly as possible, delivery timescales are not guaranteed and are sometimes subject to delays. We will always to the best to resolve this for you, however we cannot process any refunds until we deem the delivery as lost.
Postcode Restrictions: Unfortunately, some postcodes are excluded from our services or may have extended shipping times. Including postcodes: BT, GY, HS, IM, JE, KW15-17, PA49, PA60-PA75, PA78, PH30, PH41-PH44 and ZE2-ZE3. If you require confirmation of our restrictions before ordering, please contact us.
International, Ireland & NI Shipments. Due to regulatory changes, we’ve had to pause shipments outside of mainland UK. We’re actively reviewing this and hope to find a solution soon.
Aerosols/Dangerous Goods: These cannot be sent via Royal Mail or Airmail. This is law and is outside our control. Having an aerosol in your cart may limit the shipping options available. We cannot ship these items internationally
Please Contact Us to discuss.
View our Age Restricted Products Policy.
Our full Terms & Conditions can be found here.